Customer service did a great job making sure I received my Rack. Appreciate the attention to detail.
Thank you so much for taking the time to leave an excellent rating. We really appreciate you being a customer and helping share the word about us. We'll continually improve our product and service.
L
Lisa Young
Absolutely a great experience
Absolutely a great experience. Living on a boat sometimes having to track down people to ask questions is a challenge and takes time. The customer service has been excellent! I had to contact them regarding an issue with my order and they responded within the hour of my sending the message (It was like within 10 minutes!) TWICE and they helped me and made the whole transaction SO EASY! I would recommend this to anyone shopping for an Ebike or any other items this seller has. Thank you very much!
Dear Lisa, in Qualisports USA, customer always comes first. Please search 'Qualisports USA Ebike Owners Group' on facebook, where bike-minded people connect, a forum focused on sharing your stories with other quali-bikers. Have a good day!